Shipping and Return Policy
Here at Fort Troff we run the FASTEST and MOST ACCURATE shipping operation in the world of gay toys. All UPS orders received by 5pm EST go out the SAME DAY, and all USPS orders will be shipped out by the next business day. Please note that this policy EXCLUDES weekends and holidays – orders placed on those days will be shipped out within the next 2 business days. UPS does not deliver on weekends, even if you choose expedited shipping. You can arrange for Saturday delivery at an extra cost by calling our office to place your order at 1-888-366-3336. We ship over 99 percent of our orders COMPLETE. Fort Troff uses UPS as the preferred carrier for our shipments. We ship the same day your order is received (except weekends, where we will ship out the next business day). Please note that UPS cannot ship to a PO Box, nor do we ship to APO/FPO addresses. As an alternate to UPS, we can ship via USPS.
For our International Customers we understand how shipping costs may prohibit you from placing as many orders as you would like. Therefore, we are now offering a more economical shipping option that concentrates on price versus speed of delivery. We have now partnered with USPS to ship out our International orders via USPS First Class Mail. Your order will arrive within 2 to 3 weeks. Please note that Package Insurance is not included and we cannot guarantee the delivery date. If you've GOTTA have it quick, then we offer the speedier service provided by UPS. Your package will arrive within 2-6 days and we can track it.